Privacy Policy

At H&S Ranch, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website or at our physical location in Tehachapi, California.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address (e.g., when you contact us or book services).
Payment Information: For services like boarding, arena rentals, or event entries (processed securely through third-party platforms).
Technical Information: Browser type, device, IP address, and other analytics data to improve our website performance.

We do not knowingly collect or store information from children under the age of 13.

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide customer support
Process bookings, payments, or event registrations
Send updates about events or services (if you’ve opted in)
Improve our website experience and services

We will never sell your personal information.

3. Sharing Information

We only share your information with trusted service providers (e.g., payment processors, email marketing platforms) as needed to operate our business. These providers are required to protect your data and use it only for authorized purposes.

4. Your Rights (California Residents)

If you are a resident of California, you have the right to:

Request access to the personal data we have about you
Request correction or deletion of your information
Opt out of the sale of your personal information (note: we do not sell data)

To make a request, email us at info@hsranchtehachapi.com or call (661) 742-7557.

5. Security

We take reasonable precautions to protect your personal information both online and offline. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date noted above.

7. Contact Us

If you have any questions about this policy or your data, contact us:

📍 H&S Ranch
20811 Pegasus St, Tehachapi, CA 93561
📞 (661) 742-7557
📧 info@hsranchtehachapi.com